Terms and Conditions
Introduction
Welcome to The Tank Guy’s website. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website.
1. General Information
1.1 The website is operated by The Tank Guy Limited, a company registered in New Zealand, with registered office at 641 Great South Road, Penrose, Auckland 1061, New Zealand.
1.2 The terms “we”, “us”, and “our” refer to The Tank Guy.
2. Use of the Website
2.1 You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
2.2 You are prohibited from using the website to post or transmit any unlawful, defamatory, obscene, or harmful content.
3. Intellectual Property Rights
3.1 All content on this website, including but not limited to text, graphics, logos, and images, is the property of The Tank Guy and is protected by applicable copyright and trademark laws.
3.2 You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.
4. Google Analytics and Google Tag Manager
4.1 We use Google Analytics and Google Tag Manager to collect data about your interaction with our website. This data helps us understand how users engage with our site and allows us to improve our services.
4.2 Google Analytics uses cookies to track user behaviour on the website. Information generated by these cookies about your use of the website will be transmitted to and stored by Google on servers in the United States.
4.3 By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
5. Contact Form Submissions
5.1 When you submit your information via our contact form, you agree to provide accurate, current, and complete information.
5.2 The information you provide will be used to respond to your inquiries and to provide you with information about our services. We will not share your information with third parties without your consent, except as required by law.
6. Privacy Policy
6.1 Our Privacy Policy, which is incorporated into these terms by this reference, explains how we collect, use, and protect your personal information.
6.2 By using our website, you agree to the terms of our Privacy Policy.
7. Limitation of Liability
7.1 The Tank Guy will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website.
7.2 We do not warrant that the website will be uninterrupted or error-free, and we do not make any guarantees as to the accuracy, completeness, or reliability of any information on the website.
8. Changes to Terms and Conditions
8.1 We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website.
8.2 Your continued use of the website after any changes signifies your acceptance of the updated terms and conditions.
9. Governing Law
9.1 These terms and conditions are governed by and construed in accordance with the laws of New Zealand, and you agree to submit to the exclusive jurisdiction of the courts of New Zealand.
Contact Us
If you have any questions about these terms and conditions, please contact us.
Privacy Policy
Introduction
The Tank Guy is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 We collect personal information that you provide to us directly, such as when you fill out our contact form.
1.2 We also collect information automatically through cookies and other tracking technologies, including Google Analytics and Google Tag Manager.
2. Use of Information
2.1 We use the information we collect to respond to your inquiries, provide you with information about our services, and improve our website.
2.2 We may also use your information to comply with legal obligations.
3. Sharing of Information
3.1 We will not share your personal information with third parties without your consent, except as required by law.
3.2 We may share aggregated, non-personally identifiable information with third parties for research and analysis purposes.
4. Security
4.1 We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure.
5. Your Rights
5.1 You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us.
6. Changes to this Policy
6.1 We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
7. E-commerce Transactions
7.1 When you make a purchase on our website, we collect personal information necessary to process your transaction. This may include your name, billing and shipping address, email address, and phone number.
7.2 We do not store or process your credit card information directly on our website. All payment transactions are handled through a secure third-party payment processor (PayPal), which complies with applicable laws and industry standards, including the Payment Card Industry Data Security Standard (PCI DSS). This ensures that your payment information is securely processed.
7.3 The third-party payment processor will only use your credit card information to complete the purchase transaction you have requested. We do not have access to your full credit card details, and we do not store them on our servers.
7.4 By using our website to make a purchase, you consent to the transfer and processing of your payment information by the secure third-party payment processor. We take reasonable measures to ensure that any third-party payment processor we use employs adequate security practices to safeguard your personal and payment information.
7.5 If you have any questions or concerns about how your payment information is handled, please contact us.
8. Website Security
At The Tank Guy, we take the security of our website and your personal information very seriously. We have implemented various security measures to protect against unauthorised access, disclosure, alteration, or destruction of your personal information.
8.1 SSL Certificate: Our website is secured with a Secure Sockets Layer (SSL) certificate, which encrypts all data transmitted between your browser and our website. This ensures that any information you enter, such as personal details or payment information, is transmitted securely and cannot be intercepted by unauthorised third parties.
8.2 Restricted Access to Admin Area: Access to the administrative area of our website is restricted to authorised personnel only. We employ strong password policies to ensure that only authorised individuals can access the backend of our website.
8.3 Despite our efforts to implement the highest standards of security, no system can be completely secure. By using our website, you acknowledge that you understand and agree to assume these risks. If you have any questions or concerns about the security of our website, please contact us.